Large Group Client Manager

Remote | Hybrid | Washington DC, Maryland, Virginia, Pennsylvania

Compensation

At EBS, the company offers a competitive compensation package for the role of Large Group Client Manager. The position comes with an attractive annual base salary. In addition to the base salary, there are opportunities to earn commissions through cross-selling and generating new business, allowing individuals to increase their earnings based on their performance. EBS recognizes the importance of continuous learning and professional growth, which is why they provide reimbursement for continuing education. Furthermore, periodic bonuses are offered to acknowledge and reward the hard work and dedication of team members in serving clients and contributing to the success of EBS. Joining EBS as a Large Group Client Manager presents an opportunity for a rewarding compensation package tailored to individual achievements and commitment to excellence.

The Job

As the Large Group Client Manager at Employee Benefits in Maryland (EBS), you hold a pivotal role in managing the most significant and valued clients of the company. Your responsibilities extend beyond routine account management to cater to the needs of the biggest and best clients that EBS serves. Collaborating closely with the Benefit Consultant, you ensure these esteemed clients experience a seamless renewal process and receive customized benefit solutions that align with their unique goals and requirements. Your exceptional communication skills enable you to foster strong relationships with these clients, ensuring that their concerns are addressed promptly and that they remain satisfied with the services provided by EBS. With a deep understanding of employee benefits, legislation, and emerging trends, you are equipped to offer expert guidance to the most influential clients, helping them stay competitive in their industries. By proactively educating yourself and engaging in continuous professional development, you bring the latest insights and best practices to these clients, further solidifying EBS's position as a trusted partner in providing exceptional employee benefits solutions. Your dedication to excellence in account management, combined with your active role in business development efforts, elevates the company's reputation and sets EBS apart as the go-to provider for the biggest and best clients in Maryland.

Ideal Candidate

The ideal candidate for the Large Group Client Manager position at Employee Benefits in Maryland (EBS) is a seasoned professional with three to five plus years of experience in the benefits industry, demonstrating a robust understanding of both fully insured and self-insured plans, ancillary lines, and current legislation. A Bachelor's degree or equivalent qualification is required, along with a valid Maryland Life and Health license. The candidate should possess exceptional organizational skills, effective communication abilities, and the capability to prioritize tasks efficiently, handling multiple responsibilities simultaneously. Strong interpersonal skills enable the candidate to interact effectively with individuals of varying levels of authority, including employees, key contacts, and executives. Being proactive in managing details and paperwork is crucial, and the candidate should possess a natural inclination to build relationships and anticipate client needs before they reach out to EBS. Proficiency in typical business technologies, such as voice mail, email, word processing, spreadsheets, and presentation software, is essential for excelling in this role. The ideal candidate's combination of experience, talents, and skills will enable them to provide exceptional service and establish strong connections with EBS's large group clients in Maryland.

Job Summary

The Client Manager partners with the Benefit Consultant and our clients to assist them with their annual renewal process, cross-sell opportunities and possible options that would enhance or meet the goals of the client. The end product of this partnership is intended to add value to the client, enabling the client to be competitive in their own industry. Client Managers must contribute to and flourish in a team environment, learn and exemplify the Collaborative Way, and engage in regular professional development.

Experience

For the Large Group Client Manager position, candidates need a Bachelor's degree or equivalent and three to five years of relevant benefits industry experience, including knowledge of insured and self-insured plans, ancillary lines, and current legislation. A valid Maryland Life and Health license is crucial. Preferred candidates have a background in benefits consulting or insurance brokerage, with experience in account management and client relationships. Understanding employee benefits intricacies is highly beneficial for success in this role.

Benefits

Benefits at the company include a medical plan, dental, and vision options, with access to a national network of doctors. They provide company-paid Life and Disability coverage for employee well-being. The vacation policy is flexible, and maternal leave offers three months of full pay.

Location

Work Location: Remote, Hybrid, In-office

Baltimore, MD, Inner Harbor

Must be able to attend occasional client meetings in the DMV region.

An awesome building located on the picturesque Inner Harbor waterfront is the place we call home! We are within walking distance of the harbor, Federal Hill and more! We even have beach cruisers that you can take out to explore downtown Baltimore. Oh, don't worry about parking. We'll pay for your spot right in the Harbor Court garage.

Environment

The work environment is fun, casual, and collaborative. Life at EBS wouldn't be the same without our free Under Armour Fitness Bootcamps, lunches, happy hours, O's and Raven's games, our annual holiday party, community outreach and so much more! These are just a few ways that we like to celebrate and bond over common interests.

About the Business

What do they do?

EBS specializes in serving as employee benefits brokers, providing clients access to a wide range of insurance products, including medical, dental, vision, life, and disability coverage. The team at EBS helps clients navigate the intricacies of employee benefits through advanced automated technologies, such as integrated payroll systems, enrollment platforms, and Human Resource Information Systems. They ensure clients' compliance with ERISA and Affordable Care Act (ACA) requirements, offering expert advice and tailored solutions, including reporting and distributing necessary notices. EBS is committed to protecting clients' bottom line through financially-focused and strategic planning, cost containment strategies, and risk management. The company's exceptional customer service supports clients every step of the way, making EBS the go-to choice for an easier, better, and smarter experience in employee benefits.

Who they are!

In life and in business, evolution is inevitable. Ignoring this would mean that we would still have rotary phones, manual transmissions, and the daily newspaper. We do not have rotary phones, manual transmissions, or the daily newspaper and our clients don’t either. We have wireless communications, fast cars, and smartphones. We take this same mentality to an industry that is littered with outdated technology and underperforming competition. We provide a truly unique approach to managing benefits in the 21st century. We bring together all things employee benefits - technology, service, compliance, and strategy. The outcome is a unique experience that reduces the burden of administration on Human Resources and allows an organization to focus on what truly matters…growth.

EBS - 2023 _ Culture Infographic - 12.07.23

Click Here to Visit EBS' Website

EEO Statement

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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